Last updated: November 4, 2026
This Delivery Policy explains how MBK Sports ships orders placed on mbksports.net.
1. Processing
Orders are typically processed within 1–3 business days after payment clears (excluding weekends and holidays). During peak periods or product drops, processing may take longer. You will receive a confirmation email when your order is placed and another when it ships (when tracking is available).
2. Shipping methods & rates
Available shipping methods and rates are shown at checkout based on your address and cart. Rates may change. We currently ship to addresses we can fulfill through our carriers; if we cannot ship to your location, we will contact you or cancel and refund the order.
3. Delivery estimates
Delivery dates shown at checkout or in shipping emails are estimates, not guarantees. Carrier delays, weather, customs (for applicable destinations), and incorrect addresses can affect delivery time.
4. Tracking
When tracking is provided by the carrier, we share it in your shipping notification. Once the package is with the carrier, please use the carrier’s tracking tools for the latest status.
5. Address accuracy
You are responsible for providing a complete, accurate shipping address. If a package is returned because of an incorrect or incomplete address, we may charge re-shipment fees or refund the product price minus outbound shipping, at our discretion.
6. Lost, damaged, or missing packages
If your package arrives damaged, or tracking shows delivered but you did not receive it, contact us at kelly@mbksports.net within 7 days of the delivery date shown by the carrier. Include your order number and photos when relevant. We will work with the carrier to investigate and, where appropriate, replace or refund the order.
7. International
If international shipping is offered, the customer is responsible for duties, taxes, and customs fees unless stated otherwise at checkout.
8. Contact
Questions about delivery: kelly@mbksports.net